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Britain’s crisis-hit retailers suffered a dramatic fall in shopper numbers in the last three months as consumers continued to opt to visit out of town retail parks, or to shop online.
According to the latest footfall data, the scorching hot bank holiday weekend failed to halt the decline in people entering high street stores, leading to a 1.9% drop last month compared with a year ago.
Over the last three months, high street retailers recorded a fall in shopper numbers of 3.1%, according to retail data company Springboard, which revealed the number of people visiting retail parks rose by 1% last month.
The figures will not make happy reading for store managers following a torrid year that has forced the sector to discuss whether it faces an existential crisis.
Multiple chains such as Poundworld, Maplin, Toys R Us and Multiyork have all entered administration. New Look, Carpetright, Mothercare and Debenhams have been forced to seek legal agreements with their landlords to shut stores and slash their rent bills. Arcadia, the owner of Topshop and other fashion brands, faces an uncertain future.
Marks & Spencer is also in the process of closing 100 shops by 2022 – further adding to the sense of despair on the high street.
Springboard said shopping centres are particularly struggling to attract people through their doors, as the stores try to compete with the inexorable rise in online buying. Shopping centre footfall declined by 2.2% in August compared with a year ago, it said.
Helen Dickinson, who leads the British Retail Consortium, said the figures reflect how cautious consumers are holding back on discretionary spending and not heading out to the shops.
“Only retail parks, with their combination of activities and shopping, were able to buck the trend, and there is little sign that the stresses on retail will abate any time soon,” she said.
“Stuck between weak demand thanks to Brexit uncertainty, and rising costs resulting from business rates and other public policy costs, many retailers are clearly struggling. The government should take the opportunity to reduce the heavy cost burden holding back retail investment.”
Diane Wehrle, Springboard’s insights director, said the August figures were actually bolstered by the hottest August bank holiday on record which brought shoppers into stores.
“Footfall has declined in every year since Springboard started publishing its national data in January 2009. In contrast to the high street, footfall in retail parks rose in each of the first three weeks, averaging +1%, levelling off in the last week but remaining in positive territory.
“This demonstrates their ongoing attractiveness to shoppers as they continue to bridge the convenience-experience gap, necessary in today’s retail environment.”
In May, the Guardian reported that the number of shops lying empty soared by more than 7,500 in 2018. A fast rise in the number of new barbers, beauty salons, vaping stores, cafes and restaurants or bars, was more than offset by the closure of hundreds of banks, pubs, estate agents and fashion retailers.
These latest figures will also do little to ease the concerns of Britain’s convenience store owners, who have warned that the disruption of a no-deal Brexit could push many owners who are already working 70 hours a week over the edge.
Association of Convenience Stores chief executive James Lowman said his members, who employ more than 400,000 shop staff, would be significantly affected following a no-deal Brexit.
He said: “Convenience stores have a unique reach into every community, so it’s absolutely essential that the regular delivery and supply of products to our sector is maintained in the event of disruption as a result of no deal, especially for isolated communities where their local shop is the only place for people to get everyday groceries for miles around.”
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