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Virgin Media says its internet service is working as normal, despite reports of an outage.
Numerous articles and consumer website uSwitch said that Virgin‘s broadband was being hit by issues and users were unable to get online.
But the company says there is no major outage and that most people should still be able to connect as usual.
“Our broadband services are running as normal – there is no national broadband outage affecting our network,” a Virgin Media spokesperson said.
Confusion around the outage was increased after Virgin Media customers were directed to its service status page.
But when that site was visited by The Independent, it displayed a message indicating that part of the site “isn’t available at the moment”, because of “essential work”.
1/25 Google turns 21
Google celebrates its 21st birthday on September 27. The The search engine was founded in September 1998 by two PhD students, Larry Page and Sergey Brin, in their dormitories at California’s Stanford University. Page and Brin chose the name google as it recalled the mathematic term ‘googol’, meaning 10 raised to the power of 100
2/25 Gun-toting humanoid robot sent into space
Russia has launched a humanoid robot into space on a rocket bound for the International Space Station (ISS). The robot Fedor will spend 10 days aboard the ISS practising skills such as using tools to fix issues onboard. Russia’s deputy prime minister Dmitry Rogozin has previously shared videos of Fedor handling and shooting guns at a firing range with deadly accuracy.
Dmitry Rogozin/Twitter
3/25 Hexa drone lifts off
Chief engineer of LIFT aircraft Balazs Kerulo demonstrates the company’s “Hexa” personal drone craft in Lago Vista, Texas on June 3 2019
Reuters
4/25 Project Scarlett to succeed Xbox One
Microsoft announced Project Scarlett, the successor to the Xbox One, at E3 2019. The company said that the new console will be 4 times as powerful as the Xbox One and is slated for a release date of Christmas 2020
Getty
5/25 First new iPod in four years
Apple has announced the new iPod Touch, the first new iPod in four years. The device will have the option of adding more storage, up to 256GB
Apple
6/25 Folding phone may flop
Samsung will cancel orders of its Galaxy Fold phone at the end of May if the phone is not then ready for sale. The $2000 folding phone has been found to break easily with review copies being recalled after backlash
PA
7/25 Charging mat non-starter
Apple has cancelled its AirPower wireless charging mat, which was slated as a way to charge numerous apple products at once
AFP/Getty
8/25 “Super league” India shoots down satellite
India has claimed status as part of a “super league” of nations after shooting down a live satellite in a test of new missile technology
EPA
9/25 5G incoming
5G wireless internet is expected to launch in 2019, with the potential to reach speeds of 50mb/s
Getty
10/25 Uber halts driverless testing after death
Uber has halted testing of driverless vehicles after a woman was killed by one of their cars in Tempe, Arizona. March 19 2018
Getty
11/25
A humanoid robot gestures during a demo at a stall in the Indian Machine Tools Expo, IMTEX/Tooltech 2017 held in Bangalore
Getty
12/25
A humanoid robot gestures during a demo at a stall in the Indian Machine Tools Expo, IMTEX/Tooltech 2017 held in Bangalore
Getty
13/25
Engineers test a four-metre-tall humanoid manned robot dubbed Method-2 in a lab of the Hankook Mirae Technology in Gunpo, south of Seoul, South Korea
Jung Yeon-Je/AFP/Getty
14/25
Engineers test a four-metre-tall humanoid manned robot dubbed Method-2 in a lab of the Hankook Mirae Technology in Gunpo, south of Seoul, South Korea
Jung Yeon-Je/AFP/Getty
15/25
The giant human-like robot bears a striking resemblance to the military robots starring in the movie ‘Avatar’ and is claimed as a world first by its creators from a South Korean robotic company
Jung Yeon-Je/AFP/Getty
16/25
Engineers test a four-metre-tall humanoid manned robot dubbed Method-2 in a lab of the Hankook Mirae Technology in Gunpo, south of Seoul, South Korea
Jung Yeon-Je/AFP/Getty
17/25
Waseda University’s saxophonist robot WAS-5, developed by professor Atsuo Takanishi
Rex
18/25
Waseda University’s saxophonist robot WAS-5, developed by professor Atsuo Takanishi and Kaptain Rock playing one string light saber guitar perform jam session
Rex
19/25
A test line of a new energy suspension railway resembling the giant panda is seen in Chengdu, Sichuan Province, China
Reuters
20/25
A test line of a new energy suspension railway, resembling a giant panda, is seen in Chengdu, Sichuan Province, China
Reuters
21/25
A concept car by Trumpchi from GAC Group is shown at the International Automobile Exhibition in Guangzhou, China
Rex
22/25
A Mirai fuel cell vehicle by Toyota is displayed at the International Automobile Exhibition in Guangzhou, China
Reuters
23/25
A visitor tries a Nissan VR experience at the International Automobile Exhibition in Guangzhou, China
Reuters
24/25
A man looks at an exhibit entitled ‘Mimus’ a giant industrial robot which has been reprogrammed to interact with humans during a photocall at the new Design Museum in South Kensington, London
Getty
25/25
A new Israeli Da-Vinci unmanned aerial vehicle manufactured by Elbit Systems is displayed during the 4th International conference on Home Land Security and Cyber in the Israeli coastal city of Tel Aviv
Getty
1/25 Google turns 21
Google celebrates its 21st birthday on September 27. The The search engine was founded in September 1998 by two PhD students, Larry Page and Sergey Brin, in their dormitories at California’s Stanford University. Page and Brin chose the name google as it recalled the mathematic term ‘googol’, meaning 10 raised to the power of 100
2/25 Gun-toting humanoid robot sent into space
Russia has launched a humanoid robot into space on a rocket bound for the International Space Station (ISS). The robot Fedor will spend 10 days aboard the ISS practising skills such as using tools to fix issues onboard. Russia’s deputy prime minister Dmitry Rogozin has previously shared videos of Fedor handling and shooting guns at a firing range with deadly accuracy.
Dmitry Rogozin/Twitter
3/25 Hexa drone lifts off
Chief engineer of LIFT aircraft Balazs Kerulo demonstrates the company’s “Hexa” personal drone craft in Lago Vista, Texas on June 3 2019
Reuters
4/25 Project Scarlett to succeed Xbox One
Microsoft announced Project Scarlett, the successor to the Xbox One, at E3 2019. The company said that the new console will be 4 times as powerful as the Xbox One and is slated for a release date of Christmas 2020
Getty
5/25 First new iPod in four years
Apple has announced the new iPod Touch, the first new iPod in four years. The device will have the option of adding more storage, up to 256GB
Apple
6/25 Folding phone may flop
Samsung will cancel orders of its Galaxy Fold phone at the end of May if the phone is not then ready for sale. The $2000 folding phone has been found to break easily with review copies being recalled after backlash
PA
7/25 Charging mat non-starter
Apple has cancelled its AirPower wireless charging mat, which was slated as a way to charge numerous apple products at once
AFP/Getty
8/25 “Super league” India shoots down satellite
India has claimed status as part of a “super league” of nations after shooting down a live satellite in a test of new missile technology
EPA
9/25 5G incoming
5G wireless internet is expected to launch in 2019, with the potential to reach speeds of 50mb/s
Getty
10/25 Uber halts driverless testing after death
Uber has halted testing of driverless vehicles after a woman was killed by one of their cars in Tempe, Arizona. March 19 2018
Getty
11/25
A humanoid robot gestures during a demo at a stall in the Indian Machine Tools Expo, IMTEX/Tooltech 2017 held in Bangalore
Getty
12/25
A humanoid robot gestures during a demo at a stall in the Indian Machine Tools Expo, IMTEX/Tooltech 2017 held in Bangalore
Getty
13/25
Engineers test a four-metre-tall humanoid manned robot dubbed Method-2 in a lab of the Hankook Mirae Technology in Gunpo, south of Seoul, South Korea
Jung Yeon-Je/AFP/Getty
14/25
Engineers test a four-metre-tall humanoid manned robot dubbed Method-2 in a lab of the Hankook Mirae Technology in Gunpo, south of Seoul, South Korea
Jung Yeon-Je/AFP/Getty
15/25
The giant human-like robot bears a striking resemblance to the military robots starring in the movie ‘Avatar’ and is claimed as a world first by its creators from a South Korean robotic company
Jung Yeon-Je/AFP/Getty
16/25
Engineers test a four-metre-tall humanoid manned robot dubbed Method-2 in a lab of the Hankook Mirae Technology in Gunpo, south of Seoul, South Korea
Jung Yeon-Je/AFP/Getty
17/25
Waseda University’s saxophonist robot WAS-5, developed by professor Atsuo Takanishi
Rex
18/25
Waseda University’s saxophonist robot WAS-5, developed by professor Atsuo Takanishi and Kaptain Rock playing one string light saber guitar perform jam session
Rex
19/25
A test line of a new energy suspension railway resembling the giant panda is seen in Chengdu, Sichuan Province, China
Reuters
20/25
A test line of a new energy suspension railway, resembling a giant panda, is seen in Chengdu, Sichuan Province, China
Reuters
21/25
A concept car by Trumpchi from GAC Group is shown at the International Automobile Exhibition in Guangzhou, China
Rex
22/25
A Mirai fuel cell vehicle by Toyota is displayed at the International Automobile Exhibition in Guangzhou, China
Reuters
23/25
A visitor tries a Nissan VR experience at the International Automobile Exhibition in Guangzhou, China
Reuters
24/25
A man looks at an exhibit entitled ‘Mimus’ a giant industrial robot which has been reprogrammed to interact with humans during a photocall at the new Design Museum in South Kensington, London
Getty
25/25
A new Israeli Da-Vinci unmanned aerial vehicle manufactured by Elbit Systems is displayed during the 4th International conference on Home Land Security and Cyber in the Israeli coastal city of Tel Aviv
Getty
The reports of an outage came just a day after Sky broadband was hit by similar problems, which meant that users were also not able to get online. That has since been fixed, after engineers traced the problem to a broken network card.
It also comes amid questions over the future of internet companies. Labour has said that it will bring parts of the internet infrastructure into public ownership and offer free internet if it wins the election – a commitment that leader Jeremy Corbyn referenced in the wake of the Sky outage.
A new scheme means that a number of internet companies – including Virgin Media and Sky, as well as TalkTalk, BT and Zen Internet – will offer customers refunds if service is offline for long enough.
Soon after that commitment was made, Virgin Media was revealed to be the worst company for internet outages in research by Which?.
Social media is an increasingly important battle ground in elections – and home to many questionable claims pumped out by all sides. If social media sites won’t investigate the truth of divisive advertising, we will. Please send any political Facebook advertising you receive to digitaldemocracy@independent.co.uk, and we will catalogue and investigate it. Read more here.
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