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Virgin Media crashes leaving thousands of Brits unable to access the internet


Virgin Media is DOWN: Network crashes leaving thousands of Brits unable to access the internet, make phone calls or watch TV

  • Thousands of Virgin Media customers are without TV or internet due to outage
  • According to Down Detector, there were 17,100 reports of outages at 11:00 GMT
  • Virgin Media said it was working hard to resolve the issue as quickly as possible










Virgin Media has crashed this morning, leaving thousands of customers unable to access the internet, make phone calls or watch TV.

According to Down Detector, which monitors website outages, there were 17,100 reports of outages at around 11:00 GMT.

Virgin Media confirmed the problem, tweeting: ‘We’re aware of an issue currently affecting TV services and are working hard to resolve this as quickly as possible.’ 

Virgin Media has crashed this morning, leaving thousands of customers without TV or internet because of the outage

Virgin Media has crashed this morning, leaving thousands of customers without TV or internet because of the outage

People across the country have reported problems, with hot spots in big cities such as London, Nottingham, Birmingham and Manchester.

One Virgin Media customer tweeted the company saying: ‘What’s happening with Broadband in PE4? lost all connection can’t even contact on phone or app.’ 

Another added: ‘Whole tv is down, Glasgow, what’s going on? Directs to a website that’s also down, the big question is, have you been hacked? 

‘And is my personal info safe?! When will it be back up?’

One customer, Alex MacLeod, tweeted: ‘Can you inform us what is happening with TV signal in Perth. I have no tv and can’t get onto the website. It also appears to be down. Tried phoning but can’t get through.’

Virgin Media also suffered an outage last week, with more than 2,000 customers reporting a problem with their internet connection.



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