finance

TalkTalk goes down leaving hundreds of customers unable to access internet while working from home


TALKTALK has gone down leaving customers unable to access the internet.

According to downdetector.com complaints started at around 8am on Wednesday morning.

Users have reported issues getting online

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Users have reported issues getting onlineCredit: Alamy

Hundreds of reports about the outage have been recorded with email and internet services appearing to be affected.

Downdetector, which monitors services at major companies, shows reports of problems in several locations across the country.

Once customer complained: “looks like the internet is disconnecting randomly for the last 30 minutes. When will this be fixed?”

Another said: “I can login when on 4G mobile data but not with Internet. Are there Internet issues. My daughter has online Uni lessons later and will need Internet!!”

We’ve asked TalkTalk about the issue and when it will be fixed and will update when we hear back.

Millions of Brits now rely on home broadband services because they are working form home because of the coronavirus pandemic.

Customers have said they are also struggling to access their TalkTalk email.

A frustrated user said: “Can’t get into email still, any updates please?”

Another tweeted: “Can’t access emails this morning on any device. Error message LG0005. Please help.”

More to follow…

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