SUPERDRUG is recalling two gift sets by manufacturer Fruity as the shower gels could irritate users’ skin.
The recall applies to the sets Fruity Trio Pineapple, which comes with a shower gel, body lotion and sponge, and the Fruity Tree Baubles, which comes with six types of shower gels.
Superdrug says it noticed an issue with the shower gels, which may cause skin irritation, during quality controls.
It adds that, so far, no issues have been reported from customers.
The Sun has asked the retailer to clarify which stores the products were sold in, how much they cost, and how the products could irritate the skin of users. We’ll update this story as soon as we get a response.
If you’ve bought any of the products, don’t get into a lather about it. Instead, stop using the shower gels immediately and return them to any Superdrug store for a full refund.
You can also call Superdrug’s customer services on 03456 710709 or send an email to email@example.com for more information.
A statement on Superdrug’s website said: “The safety of customers is our top priority and we are very sorry for any inconvenience caused.”
The gift sets are no longer on sale by the retailer.
Your product recall rights
PRODUCT recalls are an important means of protecting consumers from dangerous goods.
As a general rule, if a recall involves a branded product, the manufacturer would usually have lead responsibility for the recall action.
But it’s often left up to supermarkets to notify customers when products could put them at risk.
If you are concerned about the safety of a product you own, always check the manufacturer’s website to see if a safety notice has been issued.
When it comes to appliances, rather than just food items, the onus is usually on you – the customer – to register the appliance with the manufacturer as if you don’t there is no way of contacting you to tell you about a fault.
If you become aware that an item you own has been recalled or has any safety noticed issued against it, make sure you follow the instructions given to you by the manufacturer.
They should usually provide you with more information and a contact number on its safety notice.
In some cases, the manufacturer might ask you to return the item for a full redund or arrange for the faulty product to be collected.
You should not be charged for any recall work – such as a repair, replacement or collection of the recalled item.
In other product recall news, Lynx is currently recalling Christmas gift sets with a speaker inside as it may overheat and burn customers.
We pay for your stories! Do you have a story for The Sun Online Money team? Email us at firstname.lastname@example.org or call 0207 78 24516. Don’t forget to join the Sun Money’s Facebook group for the latest bargains and money-saving advice.