Marks & Spencer reverses decision to open on Boxing Day

Marks & Spencer reverses decision to open on Boxing Day

Marks & Spencer has decided to give employees Boxing Day off this year
after originally planning to open 200 of its stores on December 26.

The retailer will now close all of its owned stores in the UK on Boxing
Day, as well as its customer contact and distribution centres in Castle
Donington, “so that as many colleagues as possible can spend time with
family and friends across both the 25 and 26 of December.”

Last week, Marks & Spencer announced its longest trading hours to date
with around 400 of its owned stores to stay open until midnight from
December 21 to December 23. This compares to only 15 stores running until
midnight on these dates in 2019.

Steve Rowe, CEO of Marks & Spencer, said in a statement: “Throughout the
pandemic, our colleagues have gone above and beyond to deliver for our
customers and as we enter the busy festive season they are doubling down on
their efforts once again to help our customers deliver the Christmas magic
for their families and friends.

“That’s why in the run up to Christmas we are opening longer hours and
have accelerated the launch of new digital services such as Sparks Book &
Shop to help our customers prepare, but it’s also why we have taken the
decision to close our operations on Boxing Day, so that our colleagues can
enjoy more special time with their loved ones.

“This is a big decision, but it is absolutely the right one given the
incredible effort everyone has made in the most challenging of

Photo credit: Marks & Spencer


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