How do you get a landlord to do repairs?

Every week a Guardian Money reader submits a question, and it’s up to you to help him or her out – a selection of the best answers will appear in next Saturday’s paper.

How do you get a landlord to fix things? My landlord is mostly fine, but is slow at replacing broken things, always promising a repair that doesn’t materialise. Now the toilet’s broken. Do I have rights to withhold rent? Hire a plumber and send him the bill? What do other tenants do?

Do you have a problem readers could solve? Email your suggestions or write to us at Money, The Guardian, Kings Place, 90 York Way, London N1 9GU


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