Harvey Nichols promotes COO to CEO

Harvey Nichols promotes COO to CEO

British luxury department store chain Harvey Nichols has promoted its
chief operating officer (COO) Manju Malhotra to CEO, with immediate

In her new position, Malhotra, who has been COO since 2018, will oversee
the company’s UK and international stores, as well as its online business
where sales have more than doubled in the past two years and continue to
grow at a double-digit rate.

Malhotra joined Harvey Nichols in 1998 and worked across a number of
roles since joining before becoming group finance director back in 2010.

She was promoted to co-COO in 2018, a position she held alongside
Daniela Rinaldi before Rinaldi’s departure in 2019, upon which Malhotra
became the sole COO in December 2019.

Harvey Nichols names new CEO

Malhotra will report directly to Harvey Nichols chairman and owner
Dickson Poon, and will work closely with executive director Pearson

Commenting on her new position in a statement, Malhotra said: “I am
delighted with my appointment to CEO. Whilst the short-term retail outlook
is unpredictable, I am hugely excited about the future plans and
opportunities for the fantastic Harvey Nichols brand.”

Dickson Poon added: “Over the past 22 years Manju has repeatedly
demonstrated her ability in finance and through her time as chief operating
officer and in particular this year, she has also demonstrated her
leadership in developing strategies and optimising business performance
during one of the most challenging business environments in recent

“With our continued investment, I look forward to building a new long-term
success for Harvey Nichols as a global luxury omnichannel platform with

In August it was reported that Harvey Nichols appointed advisers to
weigh up options for the company amid a drop in footfall at its typically
tourist-heavy locations.

According to The Sunday Times reports, the company called in accounting
firm PwC to look into the “viability of its store estate and financing

Photo credit: FashionUnited


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